Legal
HUBOLT Terms of Service
Last updated: August 2026
About HUBOLT
HUBOLT Ltd operates an online convenience-store delivery service in the United Kingdom.
Eligibility
Customers must provide accurate information and must meet any legally required minimum age for age-restricted products.
Orders
Orders are subject to product availability and acceptance by HUBOLT.
Prices and Payment
Prices shown at checkout are the prices charged unless a clear pricing error occurs.
Online payments are processed using the payment provider already configured in the website.
Age-Restricted Products
Where an order contains an age-restricted product, the customer must satisfy all applicable legal age requirements.
HUBOLT may require age or identity verification before accepting, processing, or handing over an age-restricted order.
The delivery driver may request acceptable identification at delivery.
If valid identification cannot be provided when required, the age-restricted product must not be handed over.
Delivery
Customers must provide a correct delivery address and be available to receive the order.
Delivery estimates are estimates and may be affected by circumstances outside HUBOLT's control.
Cancellations and Refunds
Customers may contact HUBOLT regarding cancellations, incorrect items, damaged items, missing items, or refunds.
Refunds and cancellations will be handled in accordance with applicable UK consumer law.
Nothing in these Terms removes statutory consumer rights.
Product Availability
If an ordered item becomes unavailable, HUBOLT may contact the customer, offer a suitable alternative where appropriate, or issue the appropriate refund.
Prohibited Use
Customers must not use the service for fraudulent, unlawful, abusive, or prohibited activity.
Privacy
Personal information is handled in accordance with HUBOLT's Privacy Policy.
Changes to These Terms
HUBOLT may update these Terms when necessary. The latest version published on the website applies.
Contact
For help with orders, delivery, cancellations, refunds, or incorrect, damaged, or missing items, please use Track My Order on the HUBOLT website with your order number and the phone number used when you placed your order.
HUBOLT currently delivers to Within 5 miles of HU9 4UY. Online ordering is available from 7:00am to 11:00pm, seven days a week.
Business address:Greenwich AvenueHU9 4UY